IEC-AIRCARGO-NC2BB

What are the requirements for a freight forwarder to obtain air waybill stocks from an airline?

• Knowledge of foreign languages and geography

• Experience in marketing and customer service

• Valid passport and driver's license

• Sound financial standing and suitable working premises

List five services provided by an IATA Cargo Agent.

• Packing, chartering, distribution, combined transport, express services

• Accounting, communication facilities, liability, responsibility, claims

• Customs clearance, warehousing, cargo handling, documentation, payment of import duties

• Live animal regulations, shipping perishable cargo, shipping guidelines for infectious substances, air cargo advanced course, dangerous goods regulations

Which of the following functions apply to the consolidator?

• Handling and preparation of shipments, issuing applicable documentation

• Arranging customs clearance and delivery for import cargo

• Providing training courses and staff education

• Acting as a carrier and principal in relation to the airline

In order to receive a commission from the airlines, the IATA cargo agent must present shipments ready for carriage. Briefly state the six requirements which must be fulfilled:

• Valid licenses, financial credit standing, communication facilities, insurance coverage, staff education, security measures

• Appropriate business registration, sound financial standing, suitable working premises, qualified personnel, tender shipments ready for carriage, pay freight charges

• Appropriate business registration, sound financial standing, suitable working premises, qualified personnel, payment of freight charges, valuation charges

• Tender shipments ready for carriage, maintain adequate facilities, have qualified personnel, pay freight charges, maintain communication tools, have insurance coverage

List five factors which must be determined in order to arrange for transportation by truck:

• Type of cargo, destination, mode of transport, insurance coverage, payment terms

• Type of cargo, weight and volume, destination, urgency, special handling requirements

• Weight of cargo, distance to be covered, type of truck, driver's license, fuel costs

• Mode of transport, insurance coverage, payment terms, weight of cargo, distance to be covered

List all parties concerned who may insure an air cargo consignment.

• Exporters, importers, consignees, agents, carriers

• IATA Cargo Agents, consolidators, break bulk agents

• Shippers, truckers, brokers, airlines, consignees

• IATA Member Airlines, non-Members, Regulated Agents, carriers

Why is it important that air cargo agencies have well educated staff?

• To increase industry professionalism and interoperability success

• To promote and guide participants on technical and operational capabilities

• To perform all tasks entrusted by customers and comply with regulations

• To handle shipments and issue applicable documentation

List some of the training courses applicable to air cargo agency staff.

• Accounting, communication facilities, liability, responsibility, claims

• Staff education, foreign languages, geography, sales and marketing, customer service

• Air cargo advanced course, dangerous goods regulations, IATA cargo security awareness, live animal regulations

• Shipping perishable cargo, temperature sensitive shipments, shipping guidelines for infectious substances

What can an air cargo agent do to protect himself against the possibility of a client not paying for Customs duties prepaid by the agent?

• Refuse to handle any cargo without full payment upfront

• Increase insurance coverage for liability

• Check the financial credit standing of the importer/consignee

• Request advance payment for all services rendered

What is the air cargo agent's time limit for make a claim for damages against a carrier?

• 1 year

• 2 years

• No time limit

• 6 months