1º GAT

Which option does not describe travelling for leisure?

• travelling for one’s honeymoon

• travelling for a vacation

• travelling for a conference

How should a phone operator behave?

• in a professional and polite way

• in a funny and friendly manner

• in a firm and authoritative way

  
  

Which of the following is the most appropriate choice for those looking for the cheapest type of accommodation?

• a resort

• a youth hostel

• bed and breakfast

If you are planning a journey but you are not sure of when you want to return, it is best for you to purchase which of the following tickets:

• a round-trip ticket

• a one-way ticket

• an overnight train

Where should you store your valuables when you leave your hotel room?

• give them to one of the hotel staff

• under the bed in your room

• in a safe

  
  

Which type of traveller is most likely to book a holiday on a romantic island?

• honeymooners

• business travellers

• holiday makers

If somebody is going to a conference, they are travelling ...

• on business

• for pleasure

• to relax

What should an operator do if they want to check that the manager is accepting calls before putting the call through?

• put the person on hold first and then check

• transfer the call to the manager

• connect the person to another department

What type of lodging should you choose if you enjoy sleeping in the outdoors?

• a campsite

• a budget hotel

• a bed and breakfast

Which lodging should you select if you prefer to have access to many services on the same site?

• a motel

  
  

• a cabin

• a resort