Choose the best tone Quiz

Read the following task and choose the tone that best accompanies it.

"Giving bad news..."

• professional and positive

• happy or friendly

• empathetic and/or apologetic

• firm and serious

Read the following task and choose the tone that best accompanies it.

"Writing a job application..."

• appreciative and enthusiastic

• firm and serious

• professional and positive

• neutral

Read the following task and choose the tone that best accompanies it.

"Sending an invitation..."

• happy or friendly

• neutral

• professional and positive

• appreciative and enthusiastic

Read the following task and choose the tone that best accompanies it.

"Requesting something..."

• firm and serious

• 
  appreciative and enthusiastic

• empathetic and/or apologetic

• neutral

Read the following task and choose the tone that best accompanies it.

"Writing a complaint..."

• empathetic and/or apologetic

• neutral

• firm and serious

• happy or friendly

Read the following task and choose the tone that best accompanies it.

"Accepting a job offer..."

• professional and positive

• 
  appreciative and enthusiastic

• happy or friendly

• firm and serious

Read the following task and choose the tone that best accompanies it.

"Making a sales pitch..."

• professional and positive

• appreciative and enthusiastic

• firm and serious

• neutral

Read the following task and choose the tone that best accompanies it.

"Apologizing for a mistake..."

• empathetic and/or apologetic

• professional and positive

• neutral

• firm and serious

Read the following task and choose the tone that best accompanies it.

"Announcing a team outing..."

• happy or friendly

• professional and positive

• appreciative and enthusiastic

• neutral

Read the following task and choose the tone that best accompanies it.

"Declining an invitation..."

• empathetic and/or apologetic

• firm and serious

• professional and positive

• neutral