Conflicts in Class

What is a conflict?

• A conflict is a peaceful resolution of differences.
• A conflict is a type of agreement between parties.
• A conflict is a serious disagreement or argument between people, groups, or countries.
• A conflict is a synonym for harmony.

Which of these situations is NOT a conflict?

• When two parties have a disagreement
• When there is a difference in opinions
• When everyone agrees on a decision
• When there is a compromise reached

What are the consequences of unsolved conflicts?

• Increased tension, damaged relationships, hindered progress, and potential escalation.

• No impact on relationships or progress
• Enhanced progress and de-escalation
• Decreased tension and improved relationships

What’s a passive attitude?

• A passive attitude is one that is confrontational.

• A passive attitude is one that is indifferent and apathetic.
• A passive attitude is one that is always active.

• A passive attitude is one that lacks action or resistance.

What is an assertive attitude?

• Being submissive

• Showing uncertainty and doubt
• Displaying hostile behavior

• Confident and self-assured way of expressing oneself

What is an agressive attitude?

• Reserved, shy, or introverted
• Calm and peaceful

• Hostility, anger, or readiness to attack or confront.
• Friendly, welcoming, or cooperative

Which kind of attitude is the most adecuate to deal with a conflict?

• Passive

• Asertive

• Apprehensive

• Agressive

In which of the following methods of solving a conflict there is NOT a third party involved?

• Negotiation

• Mediation

• Conciliation

• Arbitration

• Punishment

Which of these charactistics about mediation is NOT true?

• In mediation there is a cohersion of power.

• Both parties involved share their version of the farts in order to reach an agreement.

• Mediation is a voluntary process.
• Mediation is a confidential process.

How do you solve a conflict?

• Communicate openly, actively listen, identify root cause, brainstorm solutions, negotiate, implement, follow up
• Use physical force to resolve the conflict
• Escalate the conflict to involve more people
• Avoid the conflict and hope it resolves itself