May Staff Meeting

Why is calling out ESPECIALLY tough on the team?

• Your teammates lose out on appointments and tips because typically we book in groups

• It really sucks for the team members who have to call clients and tell them the bad news AND we lose out on sales

• It hurts our team's chances of reaching goal for the month

• Clients often never return if we cancel on them and find another place to go

Can Techs wear any other apron besides the new flower aprons purchased for May?

• Yes, I like the black ones (soid pink or stripes) better so I'm just going to ignore the new dress code and wear what I want

• No. This is the dress code for this month and we are sticking to it to create pulled together and high end look for our team.

Who championed the new Mamarita cocktail?

• Darin

• Rosie

• Santa

• Taylor Swift

What time do you need to arrive to work?

• Just enough time to run through the door and hope someone has set me up.

• With enough time to set up my day, enjoy the huddle and properly prep for the day and help the team (at least 10 min early)

• Late so that I miss the huddle and put the lead team in a position of having to remind me to be on time to work...which is like professionalism 101... so its really lame to put people in that spot

How many days in advance does an RTO form need to be submitted?

• Same day

• One Week

• Ten Days

• The day before

How many EMERGENCY "oh my gosh I cant make it to work because...." Do you have per year at SOAK?

• 3 AND this is reasonable because life happens. I know if I make the time up OR come up with a solution to help the team, SOAK will not count this against me because Kindness and Assisting others are core values of our company

• As many as I like because my life is more challenging than other people and I expect exceptions to be made for me

If I need to take a day off what are great options for me? (choose all that apply)

• Look for someone not working the day I need off and see if they will trade with me for the day I need.

• Look at the RTO requests to see if there is a shift someone needs off that I can cover if they will cover me

• Post in chats that you need some coverage and ask for assistance.

• Fill out the RTO form properly at least 10 days ahead of the day I need off

Is it ever OK to wear a hoodie, shirt with logo or come to work out of SOAK dress code?

• Yes because again, rules do not apply to me and Im a "sometimes I follow dress code" kind of person

• No, WE need to be pulled together becuase we work in the fashion industry and what I look like at work reflects on the team and our SOAK Brand

For May Dress code techs can wear the new flower apron and ....

• SOLID colors

• Solid Black

• Solid Pink

• stripes, hoodies, tee shirts with logos, hats, polk a dots, in-n-out fashion, just whatever...cause you know me..I'm not a rule person;-)

For May concierge can professionally dress in.....

• Solid black or pink

• Solid colors

• Floral prints

• I mean this is KINDA flowery even though its stripes and not at all flowers... and also this hoodie keeps me warm and also I need to express how much I love Nirvana so I have to wear this logo shirt.