PubHealth 2A CM Quiz

TRUE or FALSE. Conflict is avoidable and unnecessary in the workplace.

• TRUE

• FALSE

• I want drama so I'll just watch.

Angela and Lance are siblings who are fighting over where to eat for dinner. Lance, being the older sibling, is being insistent on eating at a place he wants and says "Kuya ako, so ako masusunod!" What type of conflict is being presented?

• Value Conflict

• Data Conflict

• Power Conflict

• Structural Conflict

TRUE or FALSE. Conflict management is the process of reducing negative outcomes while increasing the positive.

• TRUE

• FALSE

TRUE or FALSE. The lack of conflict could be seen as a sign that there is no effective interaction within a team.

• FALSE

• TRUE

A type of conflict that is caused by perceived or actual incompatible value systems. It usually only occurs when one party attempts to force their set of values on another.

• Structural Conflict

• Relationship Conflict

• Value Conflict

• Economic Conflict

A level of conflict that occurs when two different groups or teams within the same organization have a disagreement.

• Intragroup Conflict

• Intergroup Conflict

• Intrapersonal Conflict

• Interpersonal Conflict

Level of conflict that can create other levels of conflict if an individual is unable to come to a resolution on their own.

• Intergroup Conflict

• Interpersonal Conflict

• Intrapersonal Conflict

• Intragroup Conflict

A type of conflict that is created from perceptions, poor communication, and stereotypes. This type of conflict can also fuel disputes that can escalate.

• Structural Conflict

• Value Conflict

• Data Conflict

• Relationship Conflict

Level of conflict that can be very beneficial, if managed correctly. If not, it can l disrupt the harmony of the team and result to slow productivity.

• Intrapersonal Conflict

• Intergroup Conflict

• Intragroup Conflict

• Interpersonal Conflict

The TKI Model is a two-dimensional tool that assesses the individual's behavior during conflicts. Which dimension accounts for the extent to which a person will try to fulfill their own concerns?

• Cooperativeness

• Assertiveness