Quiz 2

The option that corresponds to a condition of acne is? 以下选项中属于痘痘状况的是?

• Whiteheads 粉刺

• Pustules 脓疱

• Keloid 疙瘩

• Dry Skin 皮肤干燥

The formation of acne can be caused by? 痤疮的形成可能是因为?

• Genetics 基因

• Stress 压力

• Excessive Oil Secretion 油脂旺盛

• Exercise 运动

How are scars formed? 疤痕是怎样形成？

• By cell regrowth 细胞再生

• Composed of fibrous tissue 纤维组织组成

• Broken blood vessels 破损的血管

• Clogged pores 毛孔阻塞

What are the causes of pigmentation? 什么原因造成斑的形成？

• Hormone 荷尔蒙

• UV exposure 紫外线

• Genetic 基因

• Medication 药物

• Stress 压力

What is the causes of hair loss in men? 什么原因导致男性脱发？

• Hair dye 染发

• Stress 压力

• Genetics 基因

• Hormones 荷尔蒙

• Dandruff 头皮屑

How many hair strands we lose per day is considered normal? 一天掉落多少条头发是属于正常？

• 30 to 50

• 100 to 150

• 50 to 100

• 150 to 200

Which stage is the growing stage for hair? 以下哪个选项是头发生长期？

• Catagen

• Anagen

• Telegen

• Exogen

Alopecia happens due to? 斑秃是因为什么影响的？

• Stress

• Autoimmune Disease

• Medication

• Hygiene

What is a good tone of voice? 什么是好的语调？

• Sarcastic and ironic 讽刺和挖苦

• Monotone and apathetic 单调和冷漠

• Loud and aggressive 大声和咄咄逼人

• Friendly and calm 友好和平静

How to end calls with customers? 与客户结束通话的方式?

• Ask for help 请求帮助

• Talk about weather 闲聊天气

• Thank and confirm 表达感谢并确认

• Yell and hang up 大声喊叫并挂断电话