DELIVERING SERVICE EXCELLENT
Professional Development
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DELIVERING SERVICE EXCELLENT
Quiz
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Professional Development
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5 questions
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1.
OPEN ENDED QUESTION
3 mins • 20 pts
Apa yang dimaksud dengan delivering service excellent...
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2.
OPEN ENDED QUESTION
3 mins • 20 pts
Sebutkan 5 tingkat kepuasan customer..
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3.
OPEN ENDED QUESTION
3 mins • 20 pts
Sebutkan dan jelaskan 3 formula service excellent..
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4.
OPEN ENDED QUESTION
3 mins • 20 pts
Sebutkan 5 pilar service quality...
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5.
OPEN ENDED QUESTION
3 mins • 20 pts
Sebutkan dan jelaskan prinsip pelayanan prima (min 3)..
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