ISO 9001:2015 Quality Management System Quiz

ISO 9001:2015 Quality Management System Quiz

12th Grade

25 Qs

quiz-placeholder

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ISO 9001:2015 Quality Management System Quiz

ISO 9001:2015 Quality Management System Quiz

Assessment

Quiz

Professional Development

12th Grade

Easy

Created by

DJ Cordova

Used 2+ times

FREE Resource

25 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

What is a critical consequence of not integrating QMS requirements into business processes as per leadership requirements?

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

3 mins • 1 pt

What is required from top management regarding the communication of the quality policy according to Clause 5.2.2?

Evaluate responses using AI:

OFF

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the context of customer focus, what is the primary goal of leadership in a QMS?

To reduce operational costs and increase profit margins

To ensure product and service conformity and enhance customer satisfaction

To focus exclusively on shareholder interests

To promote internal competencies unrelated to customer requirements

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does leadership commitment to a customer focus impact the QMS?

It has no direct impact on the operational aspects of the QMS

It ensures that customer requirements directly shape quality objectives

It limits the scope of the QMS to customer service departments

It decreases the relevance of internal audits

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to Clause 5.2, what must the quality policy include?

Detailed financial plans

Employee names and roles

A commitment to continual improvement

A list of all organizational products

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Under Clause 5.1, what is one method top management should use to demonstrate leadership and commitment with respect to customer focus?

Ensuring customer and applicable statutory and regulatory requirements are met

Offering discounts and promotions to customers

Conducting daily staff meetings

Outsourcing customer service tasks

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When establishing quality objectives, what is crucial about the objectives according to Clause 6.2?

They must be loosely defined to allow flexibility

They should not be communicated to staff to prevent bias

They must be consistent with the quality policy and measurable

They should only focus on long-term goals

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