Quiz in PA 223

It is the function of management that creates structure.

• Organizational Design

• Leading

• Organizing

• Staffing

It answers the question, "Who do I report to? or “Who

do I go to if I have a problem?”

• Hierarchy

• Chain of Command

• Power

• Managers

The voluntary and involuntary permanent withdrawal from an organization.

• Turnover

• Absenteeism

• Resignation

• Hiring and selection

It represents an employee's orientation towards the organization in terms of his or her loyalty to, identification with, and involvement with the organization.

• Job Satisfaction

• Employee Engagement

• Team Building

• Organizational Commitment

According to John Holland, "satisfaction is highest and turnover is lowest when

personality and occupation are compatible".

• True

• False

This theory argues that behavior is a function of its consequences.

People learn to behave to get something they want or to avoid

something they don’t want

• John Holland's Psychological Theory

• Perception

• Operant Conditioning

• Myers-Briggs Type Indicators

Being aware of what you are feeling.

• Self-awareness

• Self-management

• Empathy

• Social Skills

Any intentional employee behavior that is potentially harmful to the

organization or individuals within the organization.

• Turnover

• Attitude

• Misbehavior

• Absenteeism

It refers to the rights inherent in a managerial position to give

orders and expect the orders to be obeyed.

Power based on identification with a person who has desirable resources

or personal traits.

• Referent Power

• Legitimate Power

• Coercive Power

• Reward Power