PMG513 Lecture 4 Operation Management

Most found in the pool snack bar - what is the type of F&B facilities for this description?

• Roving refreshment carts

• Quick service-at the counter dining

• Take out food services

• Catering and banquet facilities

Which type of facilities provided in the club that recognized as a dominant aspect in F&B operation?

• Catering and banquet facilities

• Upscale-casual dining room

• Formal dining room

• Lounge or bar areas

What is the name of this type of F&B facility?

• Casual dining room

• Quick service dining outlets

• Employee dining facilities

• Lounge or bar areas

What is the first stage in the F&B cycle?

• Issuing

• Production

• Storage

• Purchasing

What is the stage in F&B cycle that would require front-line staffs to have a direct contact with customers?

• Production

• Service

• Receiving

• Storage

Which is the following is included in the miscellaneous markets for functions and meetings?

• People from large industry

• Professional association

• Corporate sector

• Tour group

Which is the following is NOT are the three factors in theme park's flow management?

• Mechanical transport system

• Basic elements of entertainment

• Management of pedestrian movement

• Queue management at attractions

What is the attraction type that are family oriented and involve repetitive move.

• Water attractions

• Educational attraction

• Flat rides

• Roller coaster

How many basic elements of entertainments in theme parks?

• 1

• 2

• 3

• 4

The ______ animation is performed spontaneously by characters of the park for the purpose in creating unique atmosphere.

• street

• audio visual

• ambient

• technical