listen to the customer's complaints

This refer to an unjust or harmful action of a person to other person

• a. apologize

• b. disservice

• c. grateful

• d. empathize

it means providing a quality product or service that satisfies the needs and wants of a customer and keeps them coming back

• a. service

• b. customer relation

• c. customer service

• d. customer

They are the people who needs helps, assistance and care of their needs

• a. service

• b. customer relation

• c. customer service

• d. customer

It is not only limited to or an exchange of monies for goods or services; it should provide the customer satisfaction, not just content but actually happy

• a. service

• b. customer relation

• c. customer service

• d. customer

It means taking an extra step to help without being asked

• a. good service

• b. good customer relations

• c. good customer service

• d. good customer

It means viewing the customer as the most important part of your job

• a. good customer service approach

• b. customer friendly approach

• c. good customer relation approach

• d. customer-boss approach

"wear yuor best _____" in welcoming the customer

• a. dress

• b. make-up

• c. smile

• d. hat

A happy and satisfied customers are the best advertisers of your business

• a. grateful customer

• b. evangelist customer

• c. empathetic customer

• d. honest customer

It is an expression of regrets for something done wrong

• a. empathize

• b. grateful

• c. apologize

• d. disservice

The way a business relates to its customers, clientele and patrols

• a. service

• b. customer relations

• c. customer services

• d. customer