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MGT103 - Chap 14

Authored by Đỗ Jade

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MGT103 - Chap 14
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Managers at Champion Spark Plug Company decided to broaden their product line. They decided what level of sales they wanted for each product for each of the next five years. This example shows that effective control is.

integrated with planning

accurate.

flexible.

objective.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Alan has just given his subordinates a very difficult project. Now he is telling them he has every confidence they will be successful. Allan is using communication to ________.

inspire

motivate

control

manipulate

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Amber has called her work group together to assign tasks for the day. In this instance, Amber is using communication to ________.

control behavior

provide feedback

express emotions

challenge her employees

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

________ consists of all the patterns, networks, and systems of communication within an organization.

The grapevine

Interpersonal communication

Organizational communication

Formal communication

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For communication to be successful, meaning must be imparted and ________.

received by the other person

acknowledged by the receiver

feedback must be established

understood by the receiver

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Good communication occurs only when the recipient ________.

agrees with the sender's message

acknowledges the message

understands the speaker's meaning

makes eye contact with the speaker.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Postaction control is applied to _____.

outputs

transformation processes

subsystems

controllers

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