Quiz on Three Theories of Organization

Which theory of organization focuses mainly on structural relationships in organizations and begins with a statement of the basic ingredients of any organization?

• Classical Theory

• Systems Theory

• Neoclassical Theory

• Industrial/Organizational Psychology

According to Mintzberg, which coordinating mechanism achieves the coordination of work by the simple process of informal communication among employees?

• Mutual adjustment

• Direct supervision

• Standardization of work output

• Standardization of work processes

What is the primary contribution of neoclassical theory according to the text?

• Rejecting classical theory completely

• Challenging the concept of authority

• Providing a formal theory

• Revealing the importance of individual differences

What is the purpose of an organization according to systems theory?

• To achieve a flat organizational structure

• To reach stability, grow, and adapt

• To focus on individual differences

• To standardize work processes

What are the three layers of organizational culture according to Ostroff, Kinicki, and Tamkins?

• Invisible artifacts, tangible artifacts, and symbolic artifacts

• Observable artifacts, hidden artifacts, and shared artifacts

• Observable artifacts, hidden artifacts, and shared artifacts

• Invisible artifacts, hidden artifacts, and shared artifacts

Who is considered the Mastermind of the idea of scientific management?

• Elton Mayo

• Henri Fayol

• Frederick Winslow Taylor

• Max Weber

Which theory believes that employees are innately motivated to do their work?

• Open Systems Theory

• Hawthorne Studies

• Theory Y

• Theory X

What is the key difference between Classical and neo classical theory?

• Internal structure vs. external environment

• Physical and economic needs vs. job satisfaction and carrier development

• System theory vs. contingency theory

• Focus on internal dynamics vs. external factors

What is the main focus of the Hawthorne Studies?

• Physical characteristics of workers

• Psychological characteristics of workers and managers

• Economic needs of employees

• Job satisfaction of employees

What is the principle of entropy in open systems theory?

• All systems move toward disorganization or death

• Energy is brought in from the external environment

• Information input and negative feedback

• Differentiation of specialized functions