Troubleshooting Quiz

If your computer freezes you should do these steps to WARM it.

• Wait a minute, Attempt Force-Quit, Restart, Make Note

• Wait, Ask for Help, Repeat what went wrong, Make Note

• Wonder what happened, Attempt Force-Quit, Restart, Memorize everything

• Wave to the computer, Ask what happened, Remember you last click, Make a sad face

Do these steps if hardware (computer) will not work.

• Call tech support, Eat something, Run, Talk about it, Send a friend a message

• Cables, Electricity, Restart, Test Again, Software Settings

• Cables, Electricity, Random, Technology, Settings

• Call for help, Email for help, Talk for help, Sing for help

This is done when you try different things to fix a problem.

• Ask for help

• Only test once

• Troubleshoot

• Only unplug

This is the shortcut to Force-Quit

• ALT-A-DELETE

• CTRL-ENTER-DELETE

• CTRL-T-F8

• ALT-F4

How to do a HARD RESTART.

• Click a menu item that says restart.

• Hold down the power button.

• Hold down P

• Click 5 times on the desktop

This is the first step to fix a computer if it freezes.

• Wait a minute

• Restart

• Attempt Force-Quit

• Make a Note

This is the first step to fix a computer if something won't work (example: computer won't turn on)

• Software Settings

• Test Again

• Restart

• Check Cables

This is the first person I should turn to if my computer at home isn't working properly.

• Myself

• My Pet

• My Friend

• My Grandma

What does TRY 3 BEFORE ME mean?

• Try 3 ways--on your own--to fix or figure out the problem before asking for help.

• Asking 3 people next to you.

• Do 3 jumping jacks and hope its fixed.

• Asking Ms. Castro 3 times until she comes to help.

What is the secret to fixing computers?

• AI

• The Process of Elimination

• There isn't one

• Tightrope Walking