Communication Skills Quiz

______________is the use of words to express yourself.

• non-verbal communication

• verbal communication

• interpersonal communication

• open-ended questions

These questions encourage the interviewee to share experiences, emotions, attitude or opinions.

• close-ended questions

• open-ended questions

• nosy questions

• obvious questions

Non-verbal communication is the transfer of information through the use of ____________.

• words

• body language

• sounds

• idiomatic expressions

Select the best answer. _______________ is a way of showing a speaker that you are following what they are saying and understand, often through interjections.

• summarizing

• clarifying

• backchanneling

• repeating questions

Here are some of the interview strategies except

• start easy

• ask the right questions

• have a conversation

• use close-ended questions

Yes or No questions are considered as ________________ kind of questions.

• leading

• nosy

• obvious

• close-ended

During the interview, John needs to remember some helpful guides. Which of the following should John disregard?

• Prepare properly

• Introduce oneself and state the purpose of the interview.

• Ask close ended questions to prompt the interview

John wants to prepare effective questions for his upcoming interview. He wondered which of the following is not an effective one.

• What do you think about…?

• Do you like teaching?

• In what way…?

• Why do you think so?

Nena plans to interview her teacher for her school project. Below are the things Nena should do before the interview except;

• request for a formal interview through phone or email

• discuss the purpose of the interview

• inform the interviewee about the time needed for the interview

• prepare obvious and nosy questions

The following are examples of open-ended questions except;

• What do you think?

• How did you do?

• What would you do?

• Do you like it?