Untitled Quiz

Untitled Quiz

11th Grade

15 Qs

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Untitled Quiz

Untitled Quiz

Assessment

Quiz

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11th Grade

Practice Problem

Hard

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Bifive Amanitq

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does people strategy refer to in an organization?

Managing marketing strategies

Managing workforce and human resources

Managing technological resources

Managing financial resources

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the importance of manpower in business?

It is only important in the healthcare sector

It helps in achieving business objectives

It is not related to productivity

It is not crucial for successful functioning

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What role does a diverse and skilled workforce play in innovation?

It limits the growth of the organization

It fosters creativity and drives the development of new products

It does not contribute to innovation

It hinders the development of new products

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can frontline manpower impact customer satisfaction?

By ignoring customer needs

By providing excellent customer service

By being unresponsive to customer queries

By creating unnecessary delays

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main goal of customer service management?

To reduce customer satisfaction

To ignore customer inquiries and complaints

To provide exceptional customer service

To increase costs for customers

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of customer appreciates a quick response and prefers to deal with someone with decision-making authority?

The Decision-Maker

The Indecisive

The Bargain Hunter

The Analytical Thinker

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key criterion for a reliable supplier?

Being unreliable in delivering products

Providing low-quality products

Demonstrating financial stability

Having poor communication channels

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