Planning Strategies Final Part One

Nova Scotia Social Services. NSSS wants to ensure that the technology it adopts allows workers to gain access to knowledge repositories and e-HR functions. What is this service delivery model called?

• enterprise portals

• e-hr

• technology acceptance

• knowledge acquisition

What HR metric is an aggregation of useful or relevant HR metrics or performance indicators that provide a summary snapshot of performance?

• HR dashboard

• predictive analystics

• business intelligence

• Big data

Your text discusses several different service delivery models that are supported by IT applications. Which service delivery model uses a technology platform that enables employees and managers to access and modify their data using a Web browser or centralized kiosk?

• self-service

• e-learning

• web-based HR

• enterprise portals

What is the first critical step when selecting technology solutions for HRM?

• explore marketplace

• issue RFP

• needs analysis

• evaluate vendors and products

Auto parts and services chain Pep Boys adopted software from SuccessFactors to help overcome problems it discovered in a major business reorganization. The company wanted to double the number of area directors to 84 in two months. Which HR function does the IT software SuccessFactors support?

• Succesion planning

• performance management

• recruitment

• career development

Which of the following HR mobile apps allows employees to request vacation time, track their use of benefits, and submit claims?

• benefits administration applications

• payroll administration applications

• HR data applications

• employee career profile applications

Which service delivery model supported by IT is known as "HR's front door" because it provides a Web-based access point to all information sources, tools, and systems to consume HR services effectively?

• enterprise portal

• e-learning

• web-based HR

• self-service

Tim Hortons integrates digitized data from all the corporate functions, including marketing, operations, finance, and HR, as well as information from social media sources such as Facebook and LinkedIn, and more.

• big data

• HR data

• quantitative data

• research data

Which aspect of technology effectiveness is being assessed when examining how reliably the HR technology operates?

• system quality

• information quality

• attitude

• usefullness

What term can be described as hardware and software, including networking and communication technologies involved in storing, retrieving, and transmitting information?

• information technology

• big data

• hr data

• hr metrics