What is the purpose of change management process?
Human Process Intervention

Quiz
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Other
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Professional Development
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Easy
Aileen Punzalan
Used 1+ times
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7 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To ignore the impact of changes on stakeholders
To ensure changes are implemented smoothly and successfully while minimizing disruptions.
To complicate the implementation process
To increase disruptions during changes
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can resistance to change be managed effectively in an organization?
By ignoring employees' concerns and feedback
By implementing changes without any communication
By involving employees in the change process, communicating reasons clearly, providing training and support, addressing concerns, and celebrating small wins.
By punishing employees who resist change
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Discuss the role of communication in the change management process.
Communication only involves one-way messaging
Communication helps in conveying the reasons for change, addressing concerns, and keeping all stakeholders informed throughout the process.
Communication should only happen at the beginning of the change process.
Communication is not necessary in change management.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the key factors to consider when implementing a change management process?
Lack of communication
Rigid adherence to the initial plan
Ignoring stakeholder input
Clear communication, stakeholder involvement, proper planning, training and support, monitoring progress, flexibility
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Name one interpersonal conflict resolution strategy.
Yelling and arguing
Ignoring the issue
Active listening
Avoiding the person
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can active listening help in resolving conflicts?
Active listening can lead to conflicts escalating due to misinterpretation of the other person's words
Active listening can prolong conflicts by not addressing the root cause effectively
Active listening can help in resolving conflicts by fostering better communication, understanding the other person's perspective, and finding mutually acceptable solutions.
Active listening can make conflicts worse by not allowing one to express their own views
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the difference between a leader and a manager?
A leader inspires and motivates others, sets a vision, and focuses on the big picture, while a manager focuses on planning, organizing, and controlling tasks to achieve specific goals.
A leader focuses on micromanaging tasks, while a manager sets a vision.
A leader avoids taking responsibility, while a manager is accountable for everything.
A leader does not communicate with the team, while a manager is always in constant communication.
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