A+ 1101 Study Quiz 3

Which of the following BEST describes what the technician should do to fix the issue when a new printer called 'Generic Printer' does not print a test page?

• Connect the printer with a USB cable rather than over the network.

• Install the appropriate printer drivers for the OS.

• Install the correct toner in the printer.

• Set the printer trays to allow duplex printing.

Answer explanation

The technician should install the appropriate printer drivers for the OS to fix the issue of the new printer not printing a test page.

Which of the following describes the FIRST action that should be taken when a conference room projector shows the error message 'No Signal Input'?

• Verify that the projector is turned on.

• Verify that the user is using an approved OS.

• Replace the projector bulb.

• Check the video cable and replace it if necessary.

Answer explanation

The FIRST action to take when a conference room projector shows 'No Signal Input' is to verify that the projector is turned on.

Which of the following is MOST likely the cause of the issues when a user's PC is very sluggish, the HDD light is constantly on without blinking, and updates have failed?

• The hard disk drivers have been corrupted.

• The HDD cables need reseating.

• A RAID disk failed.

• The HDD has no free space.

Answer explanation

The HDD being full can cause the PC to be sluggish, the HDD light to stay on, and updates to fail due to lack of space for system operations.

Which of the following actions will MOST likely enable calendar alerts when the latest calendar updates have not appeared on the user's corporate mobile device for several days, but they do appear on the user's laptop?

• Checking that the ringer volume on the device is high enough to be audible

• Ensuring the corporate password is saved correctly in the calendar application

• Installing a third-party calendar application and synchronizing it with the corporate calendar

• Remotely wiping the mobile device and reinstalling all applications

Answer explanation

The correct choice is to ensure the corporate password is saved correctly in the calendar application, as this could be causing the lack of calendar alerts on the mobile device.

A technical lead wants to migrate all common business applications, including email and fileshares, to the cloud. Which of the following cloud concepts should be used?

• MaaS

• PaaS

• SaaS

• IaaS

Answer explanation

SaaS is the correct choice for migrating common business applications like email and fileshares to the cloud, as it provides software applications over the internet without the need for on-premises infrastructure.

A new version of Windows was released and a piece of software vital to the engineering department will not run on the new version. Which of the following is the BEST option to enable this department to be able to continue using this software?

• Do not upgrade any workstations within the organization.

• Upgrade all workstations and provide a virtual environment for the legacy software.

• Upgrade all workstations except those used by the engineering department.

• Purchase new workstations for the engineering department.

Answer explanation

Choose to upgrade all workstations and provide a virtual environment for the legacy software to enable the engineering department to continue using the vital software.

A technician made several upgrades to a computer and then determined the power supplied by the PSU is insufficient. Which of the following would MOST likely cause the insufficiency? (Choose two.)

• Replacing the HDD with an SSD

• Adding more RAM

• Upgrading the graphics card

• Upgrading the firmware

• Adding an optical drive

Answer explanation

Replacing the HDD with an SSD and upgrading the graphics card both consume more power, leading to PSU insufficiency.

A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port. Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?

• HDMI

• Bluetooth

• USB

• Lightning

Answer explanation

A 9-pin serial adapter can be installed on a USB port to connect to the point-of-sale system since the new computer lacks a 9-pin serial port.

Which of the following network types would be used in a server room to connect virtual servers to high-speed storage?

• WAN

• PAN

• MAN

• SAN

Answer explanation

SAN (Storage Area Network) would be used in a server room to connect virtual servers to high-speed storage.

A desktop support technician is tasked with upgrading a laptop so that it has the fastest data access possible. Which of the following BEST satisfies this requirement?

• mSATA SSD

• M.2 NVMe SSD

• 2.5 SATA SSD

• 2.5 SAS HHD

Answer explanation

Choose M.2 NVMe SSD for fastest data access on the laptop.