Strategic Planning Quiz 5 T11&12

In Organizational culture is the premise in which is identified What hey believe in

• When they were founded
• How many employees they have
• Where they work
• What the members of the organization believe in.

In Organizational culture is the premise in which is identified: How they do things

• Hypothesis

• Meanings

• Corporate image

• Values

Why is organizational culture important?

• To attract more customers

• To increase profits

• To align employees with the company's values

• To reduce taxes

Why is cultural net needed?

• Cultural net is needed to limit exposure to different cultures
• Cultural net is needed to enforce conformity to a single culture
• Cultural net is needed to create barriers between cultures
• Cultural net is needed to promote understanding, tolerance, and respect for diverse cultures.

_____________ policies are applied to all levels of the organization and have a high impact on budget, compensation, quality, or customer service guidelines

• Operational
• General

• Tactical
• Specific

Why are organizational policies important?

• Organizational policies are unnecessary burdens
• Organizational policies hinder productivity
• Organizational policies lead to chaos
• Organizational policies are important for providing guidelines, ensuring consistency, promoting compliance, and maintaining a safe work environment.

Identify some benefits of using organizational policies

• Increased confusion among employees
• Inflexibility in adapting to changes
• Decreased employee morale
• Identifying benefits such as clear guidelines, consistency, compliance, decision-making, and efficiency.

What is the difference between process and procedure?

• A process is a single action, while a procedure is a group of actions
• A process is a written document, while a procedure is a verbal instruction
• A process is always manual, while a procedure can be automated
• A process is a series of actions or steps taken to achieve a particular end, while a procedure is a particular way of accomplishing something.

Select the purposes of strategic procedures:

• Achieving long-term goals, gaining competitive advantage, adapting to changes in the environment, guiding decision-making processes
• Staying stagnant, avoiding innovation, neglecting market changes
• Maximizing profits, minimizing risks, ignoring competition
• Short-term goals, reducing costs, following trends

____________ is the criteria which defines that the strategy must have consistent goals and policies

• Feasibilty

• Congruity

• Advantage

• Coherence