Unit 104: Employability in construction and the built environmen

Which of the following would not create a good working relationship with clients? 

• Ensure your work is clean and tidy 

• Communicate effectively with them 

• Provide a clear estimate for work 

• Delay resource deliveries 

What can be done to create a good working relationship with other workers on site? 

• Offer advice and support 

• Borrow their tools and equipment 

• Discuss salary and bonus schemes 

• Display lack of organisation 

Which of the following lists of behaviours would be most likely to help you progress in your career in the construction industry? 

• Punctual, flexible, hard working 

• Relaxed, inadequate, motivated 

• Disorganised, determined, kind 

• Chatty, independent, uncooperative 

What should be recorded when taking an important message?

• Date, time, caller, who message is for 

• Date, time, weather conditions 

• Date, time, cost of project 

• Date, time, tone of voice 

Which of the following is a potential consequence of loss of business? 

• Additional contracts 

• Increased income 

• Staff redundancy 

• Increased labour 

A payment paid on top of an employee’s wages to signify that they have done more than their agreed work that week is called?

• Overtime

• Tax

• Pension

• National Insurance

Which of the following is needed on a CV? 

• Applicant’s age 

• Current address 

• Expected salary 

• Allergy details 

 Which of the following is not a good example of teamworking? 

• Helping a colleague 

• Providing tools for a colleague 

• Turning up late for a job 

• Creating a good environment 

Which of the following would be a sign of a poor work attitude? 

• Client consideration 

• Inconsistent timekeeping 

• High performance 

• Positive contribution 

 If you had an issue with your working environment who would you contact? 

• Supervisor

• Architect

• Surveyor

• Planner