What's the right term that defines the way we relate and engage with the customers?
Training Summary

Quiz
•
Education
•
Professional Development
•
Medium

Pipe Moreno
Used 1+ times
FREE Resource
9 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cuales son las partes del confirmation script?
Opening, Pitch and Confirmation
Opening, Pricing and Confirmation
Pitch, Opening and Confirmation
Pitch, Pricing and confirmation
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When making a transfer to a different department, which information should be provided to the other agent?
Contract ID
Contact ID
ME DORMI CUANDO LO EXPLICARON
Site ID
4.
DRAW QUESTION
3 mins • 1 pt
Draw the icon of the tool that could be used to create and cancel cases:

5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
BA significa:
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
BE significa:
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can we offer a Protection plan in a rental equipment?
False
True
8.
FILL IN THE BLANK QUESTION
1 min • 1 pt
What is the meaning of BOGO?
9.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Copean salchipapa con lukita?
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