Hotel Departments Quiz

What department is responsible for managing guest reservations and check-ins?

• Security

• Front Desk

• Concierge

• Housekeeping

Which department is in charge of maintaining cleanliness and order in guest rooms?

• Housekeeping

• Front Desk

• Maintenance

• Catering

Which department oversees the food and beverage operations of a hotel?

• Food and Beverage Department

• Guest Services Department

• Hospitality Department

• Culinary Department

What department handles recruitment, training, and employee relations within a hotel?

• Human Resources

• Hospitality Department

• Guest Services

• Front Desk

Which department is responsible for promoting the hotel and attracting guests?

• Marketing Department

• Customer Service Department

• Sales Department

• Hospitality Department

What department manages the financial aspects of a hotel, including budgeting and accounting?

• Finance Department

• Customer Service Department

• Management Department

• Hospitality Department

Which department ensures the safety and security of guests and hotel property?

• Housekeeping Department

• Maintenance Department

• Hospitality Department

• Security Department

What department is responsible for preparing and cooking food in a hotel?

• Kitchen or Culinary Department

• Maintenance Department

• Front Desk Department

• Housekeeping Department

Which department takes care of the maintenance and repair of the hotel's physical structure and equipment?

• Engineering Department

• Repair Department

• Facilities Department

• Maintenance Department

What is the primary responsibility of the Front Office Department in a hotel?

• Handle guest interactions and services

• Manage housekeeping duties

• Coordinate food and beverage services

• Oversee maintenance and repairs