Internet Services - Ecommerce

What is E-Commerce?

• Trade

• Exchange of goods and services

• Buying &selling goods and services by using internet

• Purchasing and selling

In E-Commerce, there are three parties involved in this exchange of goods and transfer of money, namely:

• Buyer, Seller, Producer

• Customer, Vendor, Payment Gateway
• Client, Merchant, Website
• Purchaser, Retailer, Digital Marketplace

E- commerce can be divided into four main categories based on the type of buyer and seller

involved, namely:

• B2B, B2C, C2B, C2C
• D2D
• C2A
• B2B2C

Advantages of E-Commerce are:

• Advantages of E-Commerce include global reach, 24/7 availability, reduced costs, personalized shopping experience, and easy scalability.
• Inflexible payment options
• High operating costs
• Limited customer base

Disadvantages of E-Commerce:

• High cost of entry, limited customer reach
• Inability to physically inspect products, delayed shipping times
• Lack of customer service, difficulty in returning products
• Security concerns, lack of personal interaction, potential technical glitches, dependency on technology.

Online stores rely on a service provider called __________________.

• shopping cart
• Payment Gateway Provider

• delivery service
• customer support

Credit cards and _________ cards are the most widely used modes of online payments.

• Cash
• Gift
• Membership
• Debit

Some Modes of Electronic Payments are:

• Gift cards
• Cryptocurrency
• Credit cards, Debit cards, Mobile wallets, Net Banking, E-Money

• Cash on delivery

Advantages of E-Payment are:

• Inconvenience
• Slow processing
• Convenience, speed, security, cost-effectiveness, accessibility
• Lack of security