BMS Day 1

What kind of package this is?

• • only flight

• • multiline

• • flight + insurance

• • flight + hotel

What does the gray color in the reservation mean?

• • there is some error in the reservation, and it should be verified manually

• • reservation is not issued

• • reservation has been completed

• • reservation has been cancelled

When a customer has an account in the UZ and his email address is given correctly during the booking purchase, we see UZ admin

• True

• False

The number marked in the picture below is called:

• • eSky package number

• • internal number of reservation in BMS (ETS)

• • external number of reservation on airline system (PNR)

The EDIT PAX function is used to:

• • changes flight details

• • modify name, surname and date of birth

• • e-mail and phone number corrections

Buyout is the amount the customer is paying to eSky (together with Transaction Fee).

• True

• False

When will you use manual ticketing? (multiple choice, 3 correct answers)

• • The booking is unissued.

• • The customer wants to cancel the reservation.

• • The reservation is not paid.

• • Change passengers details

• • When adding special services before issuing the ticket.

Choose the payment methods available at eSky

• • Credit Card

• • Online payment

• • Bank transfer.

• • eSky Wallet

• • Cash