Chap 1.2 - TACN 2 (ESP 121)

74.   Zach's company does business globally. By associating with people from diverse cultures, Zach can widen his knowledge of intercultural messages and can increase his tolerance of differences.

• T

• F

78.   Laura values individualism and personal responsibility in herself and coworkers. These values are typical of North American culture.

• T

• F

   91.   ____________________ is defined as "the transmission of information and meaning from one individual or group to another."

92.   In the communication process, ____________________ means converting an idea into words or gestures that will convey meaning.

93.   When you decide the spoken or written means by which you will send a message, you have selected the ____________________ of communication.

94.   When the receiver translates the message from its symbol form into meaning, it is known as ____________________.

95.   The verbal and nonverbal responses of the receiver create ____________________, a vital part of the entire communication process that helps the sender know that the message was received and understood.

96.   ____________________ cues include eye contact, facial expression, body movements, space, time, territory, and appearance.

97.   According to a model developed by cultural anthropologist Edward T. Hall, ____________________ refers to the stimuli, environment, or ambience surrounding an event and is arranged on a continuum from low to high.

98.   The belief in the superiority of one's own culture is known as ____________________. This natural attitude is found in all cultures.