MGMT 339 Midterm 2

MGMT 339 Midterm 2

University

36 Qs

quiz-placeholder

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MGMT 339 Midterm 2

MGMT 339 Midterm 2

Assessment

Quiz

Other

University

Easy

Created by

John K

Used 2+ times

FREE Resource

36 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following would be a​ "common" cause of​ variation?


An untrained worker


A defective raw material


Random sources


A machine in need of repair


2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A process failure that results in the​ process's inability to meet advertised performance standards violates which of the five definitions of​ quality?


conformance to specifications


fitness for use


psychological impressions


value

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ISO​ 14001:2004 standards require documentation of a​ firm's environmental program. Which component requires a plan to improve performance in resource use and pollutant​ output?


Environmental Labeling


​Life-Cycle Assessment


Environmental Performance Evaluation


Environmental Management System


4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The proportion defective for​ 7-inch scissors had been measured at​ 5%. Samples of size 175 provided control limits of 0.00575 to 0.0994. After a certain process improvement was​ applied, samples began a trend toward the lower control limit with the third point recorded at 0.0049. What would be your recommended​ action?


Wait for at least two more points to establish if a run exists.


Ignore the points because the percent defective has been reduced.


Increase the sample size to counteract the negative drift.


Investigate the cause to determine if a process fix has been found.


5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When considering the​ plan-do-check-act cycle for problem​ solving, instructing other employees in the use of the new process occurs in the​ ________ step.


do

act

check

plan

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A​ firm's internal program in employee involvement includes which of the following​ considerations?


Supplier management


Psychological impressions


Product availability


Defining who the customer is


7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The application of statistical techniques to determine whether a quantity of material should be accepted or rejected based on the inspection or test of a sample is known as


acceptance sampling.


the Deming Wheel.


benchmarking.


specification review.


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