*CEL - Casino Day 13 Review

Can you book this offer? (Check the full details in BCCMS)

• Yes

• No

Answer explanation

Offer is already redeemed.

What market segment is this?

• Partnerships

• Independent Reps

Drag the right details to its corresponding boxes.

a

c

AT 12/24/23 THEO: $750 - BCCFIVE // MG

AT 12/24/23 THEO: $50 BCCCOMP MG

388809 - Blue Chip Club

Match the following

• CX comp BK Bef FPD; Offer exp on 040724

• DG1 is requesting TO cx the comp bk due to work schedule. changes. dg declines booking a new offer. booking has an upgrade and cx is within FPD. Offer is expired

• Refund of Full payment

• Outside Final payment date:

• Cancel and Rebook.

• TP is calling to book a client who has a blue chip club offer. Offer is Veranda, S/SD is on the sailing grid.

• Refund Taxes and Fees only.

• Cancel booking and use Email Template: Unredeem Offer

• Casino Trade Program; $100 Commission

• DG is calling to change S/SD of a booking. Booking and agency # verified. Offer not expired but bk within FPD.

Reorder the following (Partnerships)

• Ask if guests have CapC. If none, Offer to create.

• Check Campaign summary

• Book the guest

• Verify First and Last Name in BCCMS

• Get the Player ID/ Player #

Match the following

• Yes. But DG have to pay

  T/F and $100 YPO9

• DG called in to book and upgrade her comp iNTERIOR I2 to Veranda E2. But you saw that CF of E2 is lower than CF of I2.

• Confirm with CRS. Book in E2 YPO9=0

• "Hey, I saw your rates have gone down on your website. Can you see if my upcharges reduced?

• One Category Upgrade to Concierge

• DG wants the Interior stateroom 10149 but it's no longer available. O1 is the only category open and the guest is wiling to book the O1. O1 CF for double occ is $1800.

  Combining Offers same household and same campaign:

  TIV $1500 + DO 200

  Can we combine offers?

• Repricing (YPO9)

• Combining offers: Veranda + Interior

Which of the following statements is true?

• This offer is an IRC earned in MGM

• This is an IRC earned from AX 1/27/24. The Celebrity AX sailing was an MGM Las Vegas Citywide Booking.

• The guest does not qualify for a COMP

• This offer can still be redeemed.