*CEL Casino Day 12 Review Game

*CEL Casino Day 12 Review Game

Professional Development

7 Qs

quiz-placeholder

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*CEL Casino Day 12 Review Game

*CEL Casino Day 12 Review Game

Assessment

Quiz

Other

Professional Development

Easy

Created by

Global Learning MSS

Used 1+ times

FREE Resource

7 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Highest Tier of MGM Rewards

Ruby

Pinnacle

Noir

Pearl

2.

DRAG AND DROP QUESTION

1 min • 1 pt

Zenith​ ​ (a)  

Captains Club
Blue chip club
MGM Rewards

3.

MATCH QUESTION

10 mins • 5 pts

Match the following:

Comp Based on Play

Player ID and Full name

Comp Upgrade

Guest has a specific sailing but no offers available for it.

Comp + TIV

Husband and wife wants to combine their offers under same campaign, SSD is on both their Sailing grid, and they both live in the same address. (Veranda + Inside)

MGM Rewards Annual Offer

The offer holder has a veranda offer and wants to upgrade to concierge. You saw that only Concierge Category C1 is available and it's CF is lower than the LAF comp Veranda.

Comp + Comp

Concierge

Dad and son wants to combine their offers for IRC. Dad has an offer of veranda for their preferred sailing but son doesn't have the sailing on the his offer sailing grid.

4.

DROPDOWN QUESTION

1 min • 3 pts

For Comp based on Play we use 3​ tools to verify guest eligibility and complete the booking process:​ ​ (a)   ​ (b)   ​ (c)  

Siebel Loyalty
Data Card
BCCMS
Single Form Remark Tool

5.

FILL IN THE BLANK QUESTION

1 min • 2 pts

Media Image

What kind of offer is this?

6.

FILL IN THE BLANK QUESTION

5 mins • 3 pts

Media Image

Can this offer still be redeemed? (Yes or No)

7.

MULTIPLE SELECT QUESTION

3 mins • 7 pts

Media Image

Upon checking, can you book this? Is there a TIV? What is the Agency phone number to use?

Yes I can book it.

8008699868

No I can't book it.

NO TIV