Communication Quiz

Which of the following is an example of verbal communication?

• Body language

• Facial expressions

• Words

• Eye contact

What is the core communication in the message?

• Content

• Encoding

• Feedback

• Symbols

What is the medium through which a message travels from the sender to the receiver?

• Channel

• Decoding

• Encoding

• Feedback

Which of the following is a barrier to effective communication related to physical factors?

• Noise

• Culture

• Moods

• Language

What is the most important aspect of the communication process?

• Sender

• Feedback

• Receiver

• Channel

Which of the following is a barrier to communication in a pharmacy setting?

• Attitude

• Lack of knowledge

• Grammar

• Confidentiality

What is the change in behavior of the receiver on receiving the message from the sender called?

• Decoding

• Feedback

• Encoding

• Effect

Which of the following is an element of communication that may or may not happen?

• Channel

• Feedback

• Decoding

• Encoding

What is the origin of the idea in the communication process?

• Receiver

• Sender

• Channel

• Feedback

Which of the following is an example of non-verbal communication?

• Body language

• Pitch

• Clarity

• Grammar