Troubleshooting in VR for users

What should I do when my VR screen is black?

• Check my boundary by holding an "oculus" button on the right controller

• -Click once on the "oculus" button

  - go into settings

  • - click on "boundary"

  • -click on "change boundary"

• Make sure that the headset is not in a sleeping mode by clicking once on a "turn on" button on a headset

• All of the above

If everything is blurry in VR, what should you do?

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• All of the above

What should you do if you don't hear anything what an AI-avatar tells you?

• Click on the volume button at the bottom of a VR headset to adjust the sound

• Make sure your headphones are plugged in well in the headset

• Go into the main menu and find voice adjusting settings

• Take another headset

A student cannot log into Immerse, what should they do?

• Click on "Remember me"

• Write their school email in the white box

• Click on "Do you have a partner Access Key? Click Here"

• Type their personal email

You noticed that AI avatars do not hear you. You go to the settings in immerse and see that a "head icon", which indicates how well your microphone works, doesn't move. How to fix it?

• Speak louder

• In the "Voice Options" set everything to high

• Increase volume on a VR headset or desktop.

• Check browser settings if microphone is allowed on this website

You want to have a conversation with an AI bot in Spanish but they speak English to you. How to fix it?

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My student is a native Spanish speaker learning English. They would like to be able to translate text and individual words in a conversation with AI bots. How can you help them (refer to this picture)?

• Have them click on "Hint" button to open a translation

• Ask an AI bot to translate a phrase

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What button mutes student's microphone?

What button opens a backpack with a camera and a scanner?

What button opens a Immerse setting menu to change movement style and display language?