CSS 12 Q3 2nd Summative Test

What would happen if OHS procedures in network maintenance were not followed?

• A. Individuals are prone to accidents and injuries.

• B. Individuals are safe from accidents and injury.

• C. Individuals are still protected from accidents and injury.

• D. The environment is still protected from contamination caused by improperly discarded materials.

Hannah runs Adobe Photoshop on her personal computer while running also a video editing application. It took up a lot of space on the Random Access Memory (RAM). What must she do?

• A.    Defragment and Optimize Disk Drives.

• B.    Access Hard Disk Properties to see how much of the space in the HDD is occupied and delete unnecessary files.

• C.    Use Task Manager's Startup Tab to determine the enabled application to run automatically when PC is turned on.

• D.    Use Task Manager's Processes Tab to determine the application occupying a lot of space in the RAM and close it.

What details would you use to support the network problem that is about the network IP issue?

• A. Due to wrong configuration, looping the IP, and routing problem, network faults may arise, and the services will get affected.

• B. If the link is over-utilized then the capacity or traffic on a device is more than the carrying capacity, and the device will start behaving abnormally.

• C. If there are software compatibility issues and version mismatches, the transmission of IP data packets between the source and destination are interrupted.

• D. Due to improper configuration of IP addresses and subnet mask and routing IP, the source will not be able to reach the destination IP through the network.

What approach would you use to determine local connectivity issues?

• A. Review system and application logs.

• B. Perform backups before proceeding further.

• C. Try to ping the destination IP if the destination and the source are of the identical subnet mask.

• D. Locate the pair of devices between the source and the destination host between which the connectivity issue has occurred.

What could be done to minimize fire incidents in the shop room?

• A. Know the electrical safety guidelines.

• B. Do not test the computer after a repair.

• C. Be alert for odors emitting from outside the shop room.

• D. Follow the fire safety guidelines and know how to react in case of an accidental fire.

What are the parts or features of Occupational Health and Safety Policies in computer systems servicing?

• A.  Proper workstation ergonomics, regular equipment maintenance, and hazard identification protocols.

• B.  Advanced data encryption, firewall configurations, and antivirus software implementation.

• C.  Network troubleshooting techniques, software debugging procedures, and system recovery protocols.

• D.  IT training programs, employee performance evaluations, and team collaboration strategies.

Why do you think Occupational Health and Safety Policies are important in computer systems servicing?

• A.    To enhance system performance and optimize network speed.

• B.    To prevent data breaches and protect sensitive information.

• C.    To minimize the risk of work-related injuries and promote employee well-being.

• D.    To streamline workflow and increase productivity.

How can you make a distinction between Occupational Health and Safety Policies and general workplace policies?

• A.    Occupational Health and Safety Policies focus specifically on physical hazards and workplace injuries.

• B.    General workplace policies address employee conducts and organizational rules.

• C.    Occupational Health and Safety Policies are only applicable to computer systems servicing.

• D.    General workplace policies encompass all aspects of the work environment, including health and safety.

What is the difference between corrective and preventive maintenance?

• A. Corrective maintenance is not costly while preventive maintenance repair costs are high.

• B. Corrective maintenance is the regular maintenance of equipment and assets to keep them running in good working conditions while preventive maintenance is the process of restoring assets after unplanned downtime.

• C. Corrective maintenance is the process of restoring assets after unplanned downtime while preventive maintenance is the regular maintenance of equipment and assets to keep them running in good working condition.

• D. Corrective maintenance requires planning and scheduling equipment while preventive maintenance includes troubleshooting, disassembling, readjusting, repairing, replacing, and realigning equipment.

Under what circumstances should you contemplate replacing the hard disk drive (HDD) of your computer?

• A.    When the HDD starts exhibiting frequent and severe read/write errors or fails to function altogether.

• B.    When newer, more advanced storage technologies, such as solid-state drives (SSDs), offer substantial performance improvements.

• C.    When the computer's overall performance is significantly hindered by slow data access and long loading times caused by the HDD.

• D.    When the HDD's storage capacity no longer meets your needs, and upgrading is more cost-effective than external storage options.