Order Types and other Processes

Order type where an invoice and an order are produced for a customer.

• Credit Memo

• Add to Consignment

• Bill & Replace

• New Consignment

Customer reports damaged or expired lenses to be removed from their consignment without being charged.

• Credit Memo

• RMA

• Transfer

• Certificate of Destruction

  (COD)

A customer wants to order surgical instruments.

• HASA Trial

• HASA Direct Purchase

• Direct Purchase

• Transfer

A customer wants to order lenses but does not have a consignment.

• Direct Purchase

• Trunk Stock

• Bill Only

• New Consignment

Lenses that sales reps keep on hand.

• COD

• Trunk Stock

• Transfer

• HASA Trunk Stock

Moving lenses from one location to another.

• Credit Memo

• Bill & Replace

• RMA

• Transfer

Customer places an order without billing previously used lenses.

• Trunk Stock

• Credit Memo

• Direct Purchase

• Add to Consignment

This is issued when a customer wants to return product back to Rayner.

• RMA

• COD

• HASA Trial

• Credit Memo

Issued to reduce the amount owed from a previous invoice, usually after the RMA is processed and the product is returned to Rayner.

• Transfer

• RMA

• Credit Memo

• COD

Invoice is produced, but not replacement order.

• Bill Only

• Bill & Replace

• Credit Memo

• Trunk Stock