GDPR Quiz

Quiz
•
Other
•
Professional Development
•
Medium

Supercell Trainers
Used 5+ times
FREE Resource
9 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a common check in the GDPR procedure?
Asking for a receipt
Checking the risk levels
Compromised account check
Reviewing if there are other claimants
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We can never provide GDPR data to an account that is currently compromised.
TRUE
FALSE
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A player is contacting us from one account and asking about the data of a friend's account. What should we do?
Ask the RA for a receipt from the TA
Ask for contact from the target account
Reject the ticket with BOT - Reject Phishing
Manually reject the ticket and set Spam as reject reason
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A ticket has the note ''Contacting player is deflected''. The player came through the GDPR bot, is clean and says he doesn't want his data but help with a gameplay question.
What is the correct step?
Assigning to the GDPR Bot
Sending the player his GDPR data
Assigning to Bot Reject - GDPR Unsupported
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A player has multiple currencies in Pandora, but you have determined the account to be clean. He is still marked as ineligible for data requests in Pandora. He has already been through the GDPR bot and confirmed his request to the bot.
What is the correct step?
Ask for confirmation again
Schedule the data and inform the player
Escalate to the GM team to schedule the data
Deny the data request for being ineligible in Pandora
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an escalation criteria for GDPR deletion?
Account Protection being turned on
A player having a high value account
Having a lost account recovered in the past 30 days
Having a compromised account recovered in the past 30 days
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We can never provide GDPR data to accounts that have been compromised in the past or are currently compromised, but we can help GDPR delete their data if we determine them to be the owners of the account.
TRUE
FALSE
8.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A player requests GDPR deletion from a clean account, has been through the GDPR bot, confirmed deletion to the bot and stated he wants ''more time in his life'' as the deletion reason.
What is the correct step?
Denying the GDPR deletion request
Ask for the player to clarify his reason
Schedule GDPR deletion in Pandora and inform the player
Ask the player to confirm again if he wants to schedule deletion
9.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A player is contacting you about GDPR deletion, and he says that he just clicked on the wrong bot option and would just need help on how a new feature of the update works. The player is T2.
What is the correct step?
Explain how the new feature of the update works
Reject the ticket with Bot Reject - GDPR Unsupported
Schedule GDPR deletion in Pandora and inform the player
Similar Resources on Wayground
12 questions
Foo Fighters Quiz

Quiz
•
5th Grade - Professio...
6 questions
Con los tenis bien puestos

Quiz
•
Professional Development
10 questions
Partición al final de línea

Quiz
•
Professional Development
12 questions
Ultimate Football Quiz

Quiz
•
4th Grade - Professio...
12 questions
NBA Players jersey #

Quiz
•
KG - Professional Dev...
7 questions
guess the football player

Quiz
•
Professional Development
7 questions
Телеграмм: Будь в ТОПе

Quiz
•
Professional Development
10 questions
youtube

Quiz
•
KG - Professional Dev...
Popular Resources on Wayground
10 questions
Video Games

Quiz
•
6th - 12th Grade
20 questions
Brand Labels

Quiz
•
5th - 12th Grade
15 questions
Core 4 of Customer Service - Student Edition

Quiz
•
6th - 8th Grade
15 questions
What is Bullying?- Bullying Lesson Series 6-12

Lesson
•
11th Grade
25 questions
Multiplication Facts

Quiz
•
5th Grade
15 questions
Subtracting Integers

Quiz
•
7th Grade
22 questions
Adding Integers

Quiz
•
6th Grade
10 questions
Exploring Digital Citizenship Essentials

Interactive video
•
6th - 10th Grade