Berikut ini manakah yang tidak termasuk dalam pelanggan eksternal?
Basic Service Excellent

Quiz
•
Fun
•
Professional Development
•
Hard
Angga Prebawa
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Pelanggan
Supplier
Top Management
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berikut ini manakah yang termasuk pelanggan eksternal?
Proses berikutnya
Masyarakat
Atasan
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berikut ini manakah yang tidak termasuk pada cara memahami pelanggan?
memahami kebutuhan pelanggan
memahami kepribadian pelanggan
memahami perasaan pelanggan
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berikut ini manakah yang tidak termasuk dalam kebutuhan pelanggan
Ingin dianggap paling penting
Ingin dihargai dan dihormati
Ingin memahami
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Manakah singkatan yang tepat terkait teknik dasar melayani pelanggan...
ADMIN
ADEMIN
ADEIMIN
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berikut ini manakah yang tidak termasuk pada unsur ADEMIN...
Empati
Adaptasi
Dengar
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Berikut ini manakah yang tidak termasuk dalam 3A...
Atensi
Attitude
Afirmasi
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