Emotional Intelligence

Emotional Intelligence is the capacity for recognizing and understanding emotions in yourself and others and your ability to use this awareness to manage your ______ and _____.”

“EQ is single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence”

• True

• False

Emotional Intelligence Skills are fixed and cannot be developed.

• True

• False

The two Emotional Intelligence competencies are:

• Personal and Self Awareness

• Personal and Social

• Personal and Relationship Management

• Personal and Self Management

Empathy is associated with which EQ skill?

• Self Awareness

• Self Management

• Social Awareness

• Relationship Management

Conflict management is associated with which EQ skill?

• Self Awareness

• Self Management

• Social Awareness

• Relationship Management