7 C's of communication

What percentage of their time do employees usually spend on emails, meetings, and other communication activities at the workplace?

• 20%

• 70%

• 50%

• 30%

Which of the following is NOT one of the seven C's of effective communication?

• Concise

• Clear

• Correct

• Creative

What should be avoided in a message to make it concise?

• A call to action

• Fillers like 'basically', 'sort of'

• Correct spelling

• Technical terms

Why is it important to provide a complete message for effective communication?

• To reduce back and forths and save time

• To make the message longer

• To use technical terms correctly

• To avoid spelling mistakes

What quality of communication needs to come to the fore especially during marketing or advertising campaigns?

• Conciseness

• Correctness

• Concreteness

• Courtesy

What is the importance of being courteous in a corporate setting?

• To maintain a healthy working relationship

• To make friends

• To increase the length of messages

• To use technical terms more freely

What happens if messages are not coherent?

• They become too long

• The reader may lose track of the message

• They require more technical terms

• They may bore the audience

Why should you ensure your communication is correct?

• To avoid being too concise

• To make the message longer

• To prevent spelling mistakes and address people correctly

• To avoid unnecessary fillers

What should a message be to avoid wasting time on emails?

• Full of technical terms

• Filled with courtesy

• Clear

• Long and detailed