Communication Skills for Paraprofessionals

Good communication should always be open and honest.

True or False?

• True

• False

It is ok to talk about a student's behavior to anyone who works in the school even if they do not work directly with the student.

True or False?

• True

• False

Which are characteristics of good communication? (select all that apply)

• Direct

• Crossed arms

• Listening to respond

• Clear

• Listening to understand

The majority of conflict comes from being too direct in our communication.

True or False?

• True

• False

What can you do if you are given directions that are not clear?

Body language does not matter if my message is clear.

True or False?

• True

• False

Body language can be seen differently based upon culture/nationality.

True or False?

• True

• False