SBE Revision Questions

Identify the target audience for a business that is selling multi-purpose cookers.  

• Children

• Elderlies

• Housewives

• Teenagers

Tom, a business owner has just hired a staff to be in charge of identifying and contacting potential customers for his business. Which business function should this staff be classified under?

• Finance

• Marketing

• Operations

• Sales

Making production to be efficient is an example of which business function?

• Design

• Finance

• Operations

• Sales

Which of the following is NOT a task that is related to Marketing?

• Selling

• Advertising

• Public Relations

• Customer service

Which of the following is NOT a basic function of a business?

• Finance

• Operations

• Salary

• Sales

Marketing Mix consists of how many elements?

• 1

• 2

• 3

• 4

Radio commercials and Instagram are examples of

• Budgeting

• Products

• Promotion

• Sales

SMART is an acronym that stands for

• Special, Measurable, Attainable, Relevant, Time-bound

• Specific, Measurable, Attainable, Realistic, Time-bound.

• Specific, Measurable, Attainable, Rigorous, Time-bound.

• Scientific, Measurable, Attainable, Relevant, Time-bound.

Being courteous and polite is to address which of the following customer need? 

• Control

• Empathy

• Fairness

• Friendliness

Allowing customers to feel like they have an influence on an outcome is to address which of the following customer need?

• Control

• Empathy

• Fairness

• Friendliness