Module 2: Decision Making

is a responsibility of the engineer manager

• Manage the office

• Handling customer service inquiries
• Decision-making

• Managing marketing campaigns

may be defined as the process of identifying and choosing alternative courses of action in a manner appropriate o the demands of the situation.

• Problem Diagnosis

• Decision-making

• Environment Analysis

• Problem articulation

exists when there is a difference between an actual situation and a desired situation.

• Problem

• Solution

• Gap

• Error

The objective of environmental analysis is the identification of constraints, which may be spelled out as either internal or external  limitations.

• True

• False

The environment consists of two major concerns:

• External Environment

• Risky Environment

• Internal Environment

• Operational Environment

• Mixed-Environment

The environment consists of two major concerns:

• External

• Deforestation, 2. Climate change
• 1. Conservation of natural resources, 2. Pollution control
• Biodiversity preservation, 2. Waste management
• Renewable energy, 2. Overpopulation

refers to organization activities within a firm that surrounds decision-making

• Internal Environment

• External Environment

refers to variables that are outside the organization and not typically within short-run control of top management.

• Internal Environment

• External Environment

Oftentimes, problems may be solved by any of solutions offered. The best among the alternative solutions must be considered by management. This is made possible by using a procedure with the  following steps:

• 1. Prepare a list of alternative solutions

• 1. Determine the viability of each solutions

• 1. Revise the list by striking out those which are not viable

• Identify the problems

• Implement the solution=

refer to the likelihood of achieving the goals of the alternatives.