mgt c10b

Which of the following reinforcement schedules offers a worker the least incentive to do good work?
a. Fixed-interval
b. Fixed-ratio
c. Variable-interval
d. Variable-ratio
e. Continuous

• b. Fixed-ratio
• a. Fixed-interval
• d. Variable-ratio
• e. Continuous
• c. Variable-interval

Which of the following reinforcement methods can be used to weaken behaviors?
a. Recognition
b. Avoidance
c. Extinction
d. Participation
e. Pay raises

• d. Participation
• a. Recognition
• b. Avoidance
• e. Pay raises
• c. Extinction

Clara plays offensive pranks at her workplace, which were so far encouraged by her colleagues. To make sure that she does not repeat such behaviors, managers at the organization instruct her colleagues to ignore her actions. The reinforcement method adopted by the organization is
a. recognition.
b. punishment.
c. avoidance.
d. extinction.
e. pay raises.

• c. avoidance
• e. pay cuts
• d. extinction
• b. punishment
• a. recognition

Alberto complimented Daniel on his project updates two weeks in a row. Then he waited a month to compliment him again. Not knowing when Alberto will drop by for inspection, Daniel keeps his projects updated regularly. What reinforcement schedule is he using?
a. Fixed-interval
b. Fixed-ratio
c. Variable-interval
d. Variable-ratio
e. Fixed-variable

• b. Fixed-ratio
• a. Fixed-interval
• c. Variable-interval
• d. Variable-ratio
• e. Fixed-variable

SegSystems gives its workers a small bonus every time they achieve 100 injury-free days in a row. The type of reinforcement used here is
a. fixed-ratio.
b. fixed-interval.
c. variable-interval.
d. variable-ratio.
e. fixed-variable.

• d. variable-ratio
• a. fixed-ratio
• c. variable-interval
• b. fixed-interval
• e. fixed-variable

When a subordinate has outstanding performance and his or her supervisor publicly praises it, the supervisor is using
a. positive reinforcement.
b. punishment.
c. avoidance.
d. extinction.
e. an intrinsic reward.

• b. negative reinforcement
• c. punishment
• d. avoidance
• e. extrinsic reward
• a. positive reinforcement

Every alternate day, quality control inspectors at McHeinz Inc. randomly select items from an assembly line for inspection, and compliment the workers for every product that meets their expectations on quality. However, they vary the number of items they inspect each time. This motivates the employees to put in more effort to ensure that all the items are of the required quality. What reinforcement schedule are the quality control inspectors using?
a. Variable-interval
b. Variable-fixed
c. Fixed-ratio
d. Fixed-interval
e. Variable-ratio

• d. Fixed-interval
• c. Fixed-ratio
• b. Variable-fixed
• a. Variable-interval
• e. Variable-ratio

A manager who provides reinforcement on a weekly basis, regardless of behavior, is using a _____ schedule.
a. variable-interval
b. variable-fixed
c. fixed-ratio
d. fixed-interval
e. variable-ratio

• a. variable-fixed
• c. fixed-ratio
• e. variable-interval
• d. fixed-interval
• b. variable-ratio

If one wants to maintain an employee's behavior at a high level with variations in the level of behavior irrespective of the time interval, which of the following schedules of reinforcement would be most successful?
a. Fixed-interval
b. Fixed-ratio
c. Variable-interval
d. Variable-ratio
e. Continuous

• Continuous
• Fixed-ratio
• Fixed-interval
• Variable-interval
• Variable-ratio

A manager who provides reinforcement on the basis of a particular number of behaviors, rather than on the basis of time, is using a(n) _____ schedule.

a. fixed-ratio

b. fixed-interval

c. variable-interval

d. variable-ratio

e. interval-ratio

• a

• b

• c

• d

• e