Northstar 2 Listening & Speaking Unit 4 Review

Listen to the audio from Checkpoint 1 and take notes.

• Very difficult

• A bit difficult

• Difficult

• So-so

• Easy peasy

Why is Michael Angry at his co-worker?

• She didn't bring coffee to him.

• She was late to their meeting.

• She didn't say "Good morning."

• She is from a different culture.

What does Abby think Michael should do?

• follow "the golden rule"

• not care when people are late

• follow different rules of etiquette

• talk to his co-worker

Listen to the excerpt. Which two ideas does the speaker contrast?

• When she arrived, she just smiled.

• She was late, and she said she stopped to get coffee.

• Her coffee was more important than my time.

• She smiled and said "Good morning" like nothing was wrong.

Listen to the excerpt. Which sentence best summarizes the main point?

• People from different cultures follow different rules of etiquette.

• People from other cultures don't care about being late.

• Michael's co-worker is rude because she is from another culture.

• Michael doesn't know his co-workers very well.

Listening Practice: Recognizing and Understanding Summaries and Paraphrases.

Listen to the excerpt about workplace etiquette. Choose the sentence that best summarizes the speaker's main points.

Excerpt 1.

• You should be polite to your boss.

• Professionals should be polite in job interviews.

• Being polite in the workplace can help your career.

• Etiquette is important.

Listening Practice: Recognizing and Understanding Summaries and Paraphrases.

Listen to the excerpt about workplace etiquette. Choose the sentence that best summarizes the speaker's main points.

Excerpt 2.

• 
  Don't break the rules about clothing at work.

• It's important to wear the right clothing at work.

• Wear the same clothing as your boss.

• Wearing a suit or a dress to work shows respect.

Listening Practice: Recognizing and Understanding Summaries and Paraphrases.

Listen to the excerpt about workplace etiquette. Choose the sentence that best summarizes the speaker's main points.

Excerpt 3.

• 
  Use "please" and "thank you" in your work emails.

• You should always be polite and check your spelling and grammar in a work email.

• You should be careful about the subject of your work emails.

• Work emails should include a subject, a clear and polite message, and an ending.

Listening Practice: Recognizing and Understanding Summaries and Paraphrases.

Listen to the excerpt about workplace etiquette. Choose the sentence that best summarizes the speaker's main points.

Excerpt 4.

• 
  When you use the telephone at work, be courteous to others around you.

• It is not polite to have loud conversations on your cell phone at work.

• Leave polite telephone messages and don't interrupt meetings with phone calls.

• Speak quietly and politely when you have telephone conversations at work.

When you ask for something in a polite way, people are more ​ (a)   to agree, but when you are rude, people may not want to help you.

• likely
• courteous
• polite
• confusing