Consumer Rights

Consumer protection affords safeguards to consumers in which of these areas?

• Safe and well-constructed items

• Faulty, defective products

• Clear advertising campaigns

• Healthful foods and drinks

What is the purpose of the Consumer Protection Act 1986?

• 1. The distribution of pamphlets for consumer education

• 1. The right to be able to choose your own products for purchase

• 1. The ability to make overseas purchases in an online environment

• 1. The establishment of forums for consumers to voice their concerns

All of these are basic consumer rights under Indian law EXCEPT which?

• 1. The right to be compensated

• 1. The right to be heard

• 1. The right to be educated

• 1. The right to be grateful

Who can make a complaint under this Act?

• 1. Consumer

• 1. 3rd Person

• 1. Alien

• 1. None of the above

Which of the following are Consumer Disputes Redressal Agencies?

• 1. Panchayat Commission

• 1. Municipal Commission

• 1. State Commission

• 1. None of the above.

Who heads the Central Authority’s, Investigation Wing?

• 1. Police Officer

• 1. Magistrate

• 1. Director-General

• 1. None of the above

On what grounds you cannot claim compensation from the product manufacturer?

• 1. Manufacturing Defect

• 1. Defect in design

• 1. Deviation from specification

• 1. Damaged by consumer

What is the time limit for filing the complaint?

• 1. within one year

• 1. within two years

• 1. within three years

• 1. within ten years

The Consumer Movement started rising in India as a social force due to :

• Rampant food shortages

• Unethical and unfair trade practices

• Adulteration of food and edible oil

• All of the above

Rules have been made so that the manufacturer displays this information, it is because consumers have the _________ about the particulars of goods and services that they purchase.

• Right to be informed

• Right to equality

• Right to choice

• None of the above