Billing, Payment and Refund

My account is suspended. I want to get a refund.

• Proceed with the refund process

• Not eligible for a refund

Select all the applicable billing options in TTAM

• Automatic Payment

• Manual Payment

• Monthly Invoice

I just changed my payment method from Manual to Autopay. Can I revert it back?

• Yes, the advertiser can change back as much as they want

• No, the advertiser cannot change back once changed to automatic account.

• Escalate to the internal team for further investigation

... is a billing option available on TikTok Ads Manager that allows you to use a credit line extended by our finance team to pay for your advertising costs.

• Monthly Invoicing

• Automatic Payment

• Manual Payment

One card can be linked to how three ad accounts

• True

• False

In which page the advertiser can see the outstanding balance that he needs to pay?

• Payment Page > Summary

• Payment Page > Transaction

• Account Setup > Payment

For automatic payment, ad delivery charges will NOT be automatically billed to your account when you reach your account's billing threshold or bill date - whatever comes first.

• True

• False

When adding the payment method, you will be charged for ___USD and then the amount will be refunded within ___ days

• 15 USD, 10 Days

• 15 USD, 15 Days

• 10 USD, 15 Days

• 10 USD, 10 Days

When adding the payment method, you will be charged for ___USD and then the amount will be refunded within ___ days

• 15 USD, 10 Days

• 15 USD, 15 Days

• 10 USD, 15 Days

• 10 USD, 10 Days

What tools we can use to check the payment failure and refund process in Lark

• Payment Management

• Payment Assitant App

• Assitant App