This or That

which sentence is more polite?

• I am sorry, but your name is not on the reservation table.

• I am sorry, mam, but your name is not on the reservation table.

this or that

• My mate served the guests in the restaurant last night.

• My mate serves the guests in the restaurant last night

how to deal with a guest?

• Blame the guest

• apologize

this or that?

• Can I get you another steak?

• Could I get you another steak?

this or that

• I had a hard time yesterday

• I have a hard time yesterday

this or that?

• are you remember when you made the reservastion?

• Do you remember when you made the reservation?

this or that?

• I'll checking the check for you again

• I'll check the check for you again

what to do to deal with the angry guest?

• justify

• find a solution

what kind of test would you choose for our final semester?

• written

• spoken

why did you want the test to be written or spoken? share your thoughts!