Basic Classroom Technology Support

First Name

Last Name

Select your campus.

• 001-Amon Carter-Riverside HS
• 002-Arlington Heights HS
• 003-South Hills HS
• 004-Diamond Hill-Jarvis HS
• 005-Paul Laurence Dunbar HS

Who is your Digital Learning Specialist?

• Brandon Williams
• Matt Phillips
• Tyler Trammel
• Luis Fernandez
• Chase Lampley

OPTIONAL: List any other teacher (staff) technology issues that were not included above and about how often you had to troubleshoot these.

We know that many of you spend a good amount of your time supporting teachers and staff with technology-related issues. About how much time (an overall estimate) did you spend troubleshooting TEACHER/ STAFF technology issues throughout the year?

• 0 - 1 hour per week
• 2 - 5 hours per week
• 6+ hours per week
• I didn't do this.

Thinking of the Basic Troubleshooting Guide, how often did you use it to find resources or help as you supported teachers and staff with technology issues that arose?
(I didn't even know we had this guide. = 1, This is bookmarked and used (almost) daily. = 4)

• 1
• 2
• 3
• 4

OPTIONAL: What was missing from the Basic Troubleshooting Guide? What do you feel wasn't needed?

OPTIONAL: Do you have any additional comments about technology troubleshooting that you would like to share with the CTL team?