5.1 Quiz - 5.1 How and Why We Listen

During a team meeting, what is the first step you take to understand your manager's instructions?

• Interpreting the instructions

• Recalling previous instructions

• Receiving the instructions

• Responding to the instructions

During a team meeting, which of the following actions is NOT considered part of actively listening to a presentation?

• Responding with feedback

• Presenting your own slides

• Recalling key points later

• Evaluating the content

During a phone conversation, what type of cues help us understand the speaker's message when we cannot see them?

• Physical cues

• Textual cues

• Emotional cues

• Auditory cues

During a busy day at the office, what affects an employee's ability to effectively listen to a presentation?

• Neither internal nor external noise

• Both internal and external noise

• External noise

• Internal noise

Imagine attending a workshop on digital marketing. What percentage of the information presented do you recall after a day?

• 20%

• 35%

• 10%

• 50%

Which memory type allows a person to remember their first day of school indefinitely?

• Sensory storage

• Short-term memory

• Working memory

• Long-term memory

When listening to a political debate, what is a common pitfall an audience member might fall into?

• Evaluating without critical thinking

• Focusing too much on the speaker

• Ignoring the speaker's credibility

• Focusing too much on the message

During a team meeting, how can you tell if a colleague is actively participating and understanding the discussion?

• Scrolling through emails on their laptop

• Looking out the window

• Nodding and making direct eye contact with the speaker

• Organizing papers and not looking at anyone

During a team meeting, how can Alex show they understand the project goals?

• Switching the topic to the weekend plans

• Repeating the manager's words verbatim

• Summarizing the goals in their own words

• Constantly asking questions to interrupt

During a team meeting, why is it important for a project manager to listen attentively to the team's feedback?

• It is necessary to understand how they completed the task.

• It is linked to successful project outcomes

• The manager often works off site and does not know what the team does without feedback.

• It helps in avoiding misunderstandings and conflicts within the team