UNIT 3 - VERBAL COMMUNICATION

What are the two main types of channels in communication?

• Verbal and written

• Verbal and non-verbal

• Visual and written

• Non-verbal and visual

Which type of communication includes facial expressions, voice intonation, and physical distance?

• Written communication

• Verbal communication

• Visual communication

• Non-verbal communication

What is an advantage of verbal communication?

• It saves time in communication

• It provides a permanent record

• It is slow to develop

• It is difficult for certain people to understand

What is a disadvantage of verbal communication?

• It is flexible and effective for all

• It provides complete understanding

• Emotions are visible

• It saves time in communication

Which form of communication is more appropriate for recording and presenting technical details?

• Verbal communication

• Written communication

• Non-verbal communication

• Visual communication

What is an advantage of written communication?

• It saves time in communication

• It is quick in obtaining feedback

• It is more reliable

• It is flexible and effective for all

What is a disadvantage of written communication?

• It is difficult for certain people to understand

• It provides a permanent record

• It has no legal validity

• Emotions are visible

Which type of communication has issues when communicating with distant people?

• Written communication

• Visual communication

• Non-verbal communication

• Verbal communication

What is a characteristic of face-to-face interaction in communication?

• Slow development of ideas

• Immediate feedback from the receiver

• Difficulty in understanding speech tones

• Legal validity

What is a characteristic of non-verbal communication?

• It involves only written words

• It lacks emotional cues

• It includes body language

• It is always formal