MHR Chapter Presentation 5

Which of the following is a false statement for nonprogrammed decisions?

•  Leaders with good judgment make good nonprogrammed decisions

  
  

• Responses are planned beforehand

  
  

• Can often be difficult to make the correct decisions

  
  

• Nonprogrammed decisions often appear in unique/unexpected situations

  
  

What term fits this definition? Choosing one alternative among several

• Problem solving

  
  

• Condition of uncertainty

  
  

• Decision making

  
  

• Plan implementation

  
  

When a manager knows all outcomes of each alternative, they are operating under a condition of ____

• Certainty

  
  

•  Risk

  
  

• Uncertainty

  
  

• Dissonance

  
  

Which is not a step to Evidence-based management?

• Be committed to “fact-based” decision making

  
  

• Look for the risks and drawbacks in what people recommend

  
  

• Face the hard facts, and build a culture in which people are encouraged to tell the truth

  
  

• Treat you organization as a final product, do not try beyond what has worked

  
  

What is the first step to the Rational Decision-Making Approach

• Implement the plan

  
  

• State the situational goal

  
  

• Determine the decision type

  
  

• Identify the problem

  
  

Which is an example of a nonprogrammed decision?

• Upper management solving a never before encountered problem

  
  

• Lower levels in the organization operating under standard conditions

  
  

• When encountering common problems with documented procedures

  
  

•  Airlines using procedures when an airplane needs repairs before taking off

  
  

A company is looking to implement a new campaign for their product. The decision has a 80% chance of generating 1 million in profit and a 20% chance of only generating 100,000 in profit. What is the expected value of this plan?

• $430,000

  
  

• $820,000

  
  

•  $800,000

  
  

• $200,000

  
  

Which matches the following definition: alternative actions that can be taken if the primary course of action is unexpectedly disrupted or rendered inappropriate

• Decision Making

  
  

• Brainstorming

  
  

• Contingency Plans

  
  

• Decision Rule

  
  

Which is NOT an attribute of decision making?

•  Fixed

  
  

• Dynamic

  
  

• Self-adjusting

  
  

• Ongoing

  
  

Which is not a requirement to handle nonprogrammed decisions?

•  Relying on established procedures

  
  

•  Problem solving

  
  

• Good judgment

  
  

• Innovative thinking